Imaju88 Privacy Policy – How We Protecting Data You

01 Introduction

This Privacy Policy ("Policy") is published by imaju88 and applies to all users of the online gaming platform operated under the domain imaju88.vu. This document explains in detail how we collect, use, store, protect, and in certain circumstances, share your personal information.

Imaju88 takes the privacy of its members very seriously. We recognize that your trust is our most valuable asset, and we are committed to maintaining that trust through responsible and transparent data management practices. Every data collection and processing activity we carry out has a clear purpose and a solid legal basis.

This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection guidelines. If you do not agree with the terms of this Policy, please discontinue use of the imaju88 platform and contact us for further enquiries.

Imaju88 reserves the right to update this Privacy Policy from time to time. Any material changes will be clearly displayed on this page along with the latest update date. We encourage you to review this Policy periodically to stay informed about how we protect your data.

02 Data We Collect

Imaju88 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect:

Registration & Identity Data:

• Full name as stated on official identification documents.
• Date of birth to verify that you meet the minimum age requirement.
• National identification number (MyKad) or passport number.
• Email address and mobile phone number.
• Current residential address.
• Username and encrypted password.

Financial & Transaction Data:

• Bank account or e-wallet details for deposit and withdrawal purposes.
• Transaction history including deposits, withdrawals, betting, and wins.
• Information relating to the payment methods used (DuitNow, FPX, Touch 'n Go, Boost, GrabPay).

Usage & Technical Data:

• IP address and device information (device type, operating system, web browser).
• Login session data including time, duration, and approximate location.
• Game activity and wagering records on the platform.
• Cookie data and tracking technologies as described in section 5.

03 How We Use Your Data

The personal data we collect is used for the following purposes, which are defined prior to data collection:

Imaju88 will not use your data for any purpose beyond those stated above without obtaining your prior consent. If you have consented to receive marketing communications, you may withdraw that consent at any time through your account settings.

04 Data Sharing

Imaju88 does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may need to share your data with certain parties as follows:

• Payment Service Providers: Financial institutions, digital wallet operators, and payment gateway providers used to process your transactions. All such providers are bound by strict data protection agreements.
• Game Providers: Gaming software companies that provide casino, slots, and sports gaming platforms. They receive only the minimum data necessary to verify game transactions.
• Identity Verification Services: Third-party KYC service providers that assist us in verifying your identity to comply with AML legal requirements.
• Authorities: Regulatory bodies, law enforcement agencies, or courts requiring data disclosure pursuant to a legal order or compliance obligation.

05 Cookies & Tracking Technologies

Imaju88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage patterns. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collecting anonymous information about how visitors use the platform to help us identify issues and improve performance.
• Functional Cookies: Storing user preferences such as language, display settings, and login details for a more convenient returning experience.
• Analytics Cookies: Used to understand aggregate platform usage patterns for product improvement purposes.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. By continuing to use imaju88, you consent to the use of cookies as described in this section.

06 Data Security

Imaju88 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure. Key security measures we practice include:

• 256-bit SSL/TLS encryption for all data transmitted over the network.
• Encryption of sensitive data stored in databases using industry-standard encryption algorithms.
• Multi-layered firewall and intrusion detection system (IDS).
• Role-based access control (RBAC) ensures that staff can only access data necessary for their specific responsibilities.
• 24/7 security monitoring and automated alert systems for suspicious activity.
• Regular security audits conducted by independent cybersecurity experts.
• Mandatory data security training program for all imaju88 staff.
• An incident response plan that is regularly tested and updated.

07 Your Rights

As an imaju88 user subject to Malaysia's PDPA and relevant data protection legislation, you hold the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data, subject to legal requirements to retain specific records.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data under certain circumstances defined by law.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

To exercise any of the above rights, please contact the imaju88 support team via live chat or official email. We will process your request within 30 business days. In some cases, we may require additional identity verification before processing your request.

08 Data Retention

Imaju88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Retention periods vary by data type:

• Active account data: Retained for the duration your account is active, plus 7 years after account closure to meet legal requirements.
• Financial transaction records: Retained for a minimum of 7 years in compliance with anti-money laundering (AML) legal requirements.
• Customer support communication records: Retained for 3 years from the date of last interaction.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.
• Analytics data: Stored in anonymised aggregate form for a maximum of 2 years.

Once the retention period ends, your data will be securely deleted or anonymized using cryptographically approved methods to ensure it cannot be recovered.

09 Cross-Border Data Transfers

In certain operational circumstances, your personal data may be transferred to or processed in countries outside Malaysia. This occurs when our third-party service providers, such as gaming platform or cloud infrastructure providers, operate from international locations.

Every cross-border data transfer carried out by imaju88 is subject to the following conditions:

• The destination country must maintain data protection standards equivalent to or exceeding Malaysia's PDPA requirements.
• A comprehensive data protection agreement must be signed with the data recipient.
• Data transfers are only carried out when necessary to deliver the service you have requested.

Imaju88 always ensures that the level of protection afforded to your data remains consistent regardless of where that data is processed.

10 Third-Party Links

The imaju88 platform may contain links to third-party websites or services such as game providers or payment channels. This Privacy Policy applies only to the imaju88 platform and does not cover the privacy practices of any such third parties.

Imaju88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit before providing them with any personal information. Your decision to use third-party services is at your own risk.

11 Child Privacy

The imaju88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18. If you discover that your child or any minor has provided us with personal information, please contact us immediately.

Upon becoming aware that personal data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete that data and terminate the relevant account.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the imaju88 Data Protection Officer through the following channels:

• Live Chat 24/7 — Available directly within the imaju88 platform, with a response time of under 2 minutes.
• Official Email — [email protected]
• Telegram — The official imaju88 Telegram channel for immediate assistance.

We are committed to responding to all privacy-related inquiries within 14 business days of receipt. For more complex requests such as data deletion or data export, the response period is up to 30 business days.